Retail and mass consumption

The retail industry is highly dynamic, features increasingly demanding customers and manages multiple categories of products from all around the world. Channels Sales includes supermarkets, department stores, home & construction and the current trend is to empower customer relations by means of e-commerce channels. The current challenge for the industry is to become an omni channel platform that will provide customers with access to products and services in several ways.

In this context, retail companies need logistics partners who are able to provide swift, flexible and accurate service, together with capacity and geographic coverage required by their businesses.

SAAM is an integral logistics operator that specializes in retail and mass consumption. The company provides the following services:

• Inbound logistics: warehousing outside the port, ground transport of containers, container unstaffing.
• Warehousing: reception of merchandise, storage, order preparation and dispatch, stock control.
• Added value services: labeling, fractioning, promotional pack assembly, etc.
• Transport and distribution at a national level.
• In-house services: logistics services at customer warehouses.

Complementary services

SAAM provides consultancy to its customers for the development of logistics solutions required by their businesses. We have a team of professionals who specialize in retail importer and mass consumption logistics and this team assesses requirements, designs services and implements projects.

• Tailor-made service: we design and implement services based on the specific requirements of each business.
• Integral logistics: our services cover most of the supply chain, simplifying the operation and generating economies of scale.
• Flexibility: we supply warehousing capacity, transport and tired personnel in order to adapt to business variability.
• Geographic coverage: we provide services in the main regions of Chile in order to provide operational support for supply chains operating throughout the country.
• Customer service: we have specializing personnel in the industry and a Customer Service team responsible for day-to-day operation.
• Continuous improvement: we monitor the operation using KPIs and we implement initiatives designed to increase productivity and service levels.

Our specialization covers different retailer and mass consumption customer segments where we optimize logistics in the following categories:

• Logistics for apparel and footwear.
• Logistics for Hi-Tech products.
• Logistics for beauty and personal care products.
• Logistics for fast-moving goods.

• Custom inbound warehousing.
• Route transportation.
• Cross docking.
• Stuffing / Unstuffing.
• Cargo classification.
• Ground storage.
• Storage on racks and stands.

• SKU control and administration.
• Labeling.
• Kitting.
• Pack assembly.
• Sacking.
• Pallet picking and dispatch.

• Box and unit picking and dispatch.
• Lastmile distribution.
• Delivery confirmation.
• Removal of returns/rejects.
• Reverse transport.
• Return reception/classification.